Policies

Simple policies that set expectations before party day.

Review our booking, setup, safety, and care guidelines so you know what to expect before your event.

Party magic for little guests

Soft play, custom decor, and creative party experiences for families planning birthdays, toddler events, and celebrations across North Collin County.

Pastel soft play and bounce rentals
Custom backdrops and decor packages
Painting, slime, and bracelet crafts

Before booking

Clear expectations make event days run better.

These policies help keep party planning simple and make setup, supervision, and event-day logistics easier for everyone.

Booking & Deposits

  • Reserve your date early for birthdays and weekend events to secure your preferred setup and timing.
  • A deposit should hold the installation or craft party package once final pricing is approved.
  • Final guest count, setup timing, and theme details should be confirmed before the event week.

Setup & Safety

  • Adult supervision is required during soft play and rental use at all times.
  • Equipment should be installed on a clean, level area with enough space for safe movement around the setup.
  • Shoes, food, and sharp objects should stay away from soft play areas and craft stations.

Weather & Care

  • Outdoor bookings may need to be adjusted for rain, heavy wind, or unsafe temperatures.
  • Families are responsible for treating rented equipment and craft materials with reasonable care during the event.
  • Damage beyond normal party wear may lead to repair or replacement charges.